STORE OPEN HOUR
MON-FRI 10:00 a.m. ~ 8:00 p.m.
SATURDAY 10:00 a.m. ~ 6:00 p.m.
SUNDAY CLOSED


Is your computer consistently running slower or constantly locking up on you? If its is, ask yourself the following:
Do you have Anti-Virus software on your home computer system? If so, is it properly configured or updated?
Have you set up a firewall on your home computer to stop people from spying on you while you’re surfing the Internet?
75% of All PC’s are infected with some kind of Virus!
9 out of 10 PC’s are infected with Spyware!
Half of all On-Line Identity Theft Cases are caused by Spyware!
Viruses and Spyware are the #1 cause of poor computer performance.
If your system is not running the way it should or it’s not protected to prevent future problems, contact J.C.JAY Computer to help you update, upgrade, protect, and optimize your system.
What can J.C.JAY Computer do to help me?
J.C.JAY Computer can give you, the same high quality level of dedicated service that large corporations currently enjoy.
We offer everything from one-time service calls, PC and Windows training, home network setup, remote assistance, monthly maintenance contracts and PC optimization.
No more waiting on hold with computer help desks overseas or asking the high school kid next door for help. Each J.C.JAY Computer customer is assigned a dedicated Service Technician, whom you’ll be able to talk to every time you have a problem.
Contact us today at 718.275.1062, to discuss your customized service solution.

 
What We Do?

Home PC Cleaning
Analyze all hardware for possible upgrades
Check for Spyware and Viruses
Review Internet Security Settings
Analyze High Speed Internet Settings
Verify Windows Updates
Clean Registry of Old Settings
Home Network Setup:
Connect Wireless or Network Router
Connect up to 4 Network Devices
Network Printer for Sharing
Setup Security on Network
Optimize Network for Maximum Speed
Internet Security and Virus Service
Perform Spyware Audit on Computer
Perform Virus Check on Computer
Review and Configure all Internet Security Settings
Adjust Registry Settings to Optimize Windows Settings
Audit Internet Firewall and Security Settings
Review Safety And Security Procedures
Data Backup
Backup all Data to External Device
Provide Backup Set of Data for User
Review Backup Procedures and Options

New PC Complete Setup and Configuration
Setup New Computer
Connect PC to Existing Internet Connection
Setup Email Accounts on New PC
Setup Printer on New PC
Configure up to 2 Extra USB Devices
Configure PC for Updates
Conduct 15 Minute New PC Orientation
Hardware Upgrade or Service
Diagnose and Identify Faulty Hardware
Provide Written Estimate for Replacement of Any Defective Hardware
Repair, Replace or Install New Hardware for Fixed Cost
Data Transfer to New PC
Transfer All Data from Old PC to New PC
Transfer Emails from Outlook or Outlook Express to New PC
Transfer Picture, Images and Videos to New PC
Transfer Music Files
Review Procedures for Transferring Data
Complete System Coverage
Provide Initial On-Site Visit
Provide Windows Optimization Service
Provide Anti-Virus Software
Provide Anti-Spam and Anti-Pop Up Software
Provide Ongoing Support and Updates on Computer System
Provide Monthly System Audit and Update

 

IN-STORE SERVICES
COMPUTER CHECKUP --------------------- $69
Prevent major computer catastrophes with regular maintenance service.
• Full diagnostic evaluation
• Updates of antivirus and spyware software
• Two scans for viruses and spyware
• Installation of critical Windows® updates
• System optimization
• Clean computer inside and out
ADVANCED LAPTOP REPAIR ----------- $299
Dropped your laptop? Major keyboard coffee spill? Blank screen? Won’t power on? Agents can bring it back to life.
• Hardware system revitalization
• Full hardware and software diagnostic check
• Clean computer inside and out
THE SOLUTION: OS Overhaul --------- $199
Not only will this comprehensive overhaul rid your computer of any software related issues, it will help prevent future problems and optimize your
system for better overall functionality and speed.
• Remove viruses and spyware
• Test applications for functionality
• Eliminate harmful dust and dirt – inside and out
• Full hardware and software diagnostic evaluation
• Update operating system
• Repair all crashes and errors with the operating system
DATA MIGRATION ----------------------- $129
Move the files and applications from your current computer to a new one or back up your data.
• Test current computer and new computer (or storage device) to check for defects
• Organize and move data to new computer or storage device
• Complete explanation of how to access and use the data that has been moved
DEVICE REPAIR -------------------------- $129
Stop the vein in your forehead from throbbing – have an Agent repair malfunctioning devices.
• Repair any device on your computer – video cards,modem, motherboard, SmartPhoneTM, PDA, etcetera
• Full hardware and software diagnostic check
• Clean computer inside and out
DATA RESCUE ---------------------------- $259
When your files, email, pictures or Word documents have disappeared, we’ll find them and make sure they work.
• Recover lost or damaged files
• Transfer files off of damaged source onto a CD or DVD
In certain cases, additional charges may apply to recover all data.
COMPUTER PROTECTION SERVICE - $129
If you have concerns about the privacy of your computer, we’ll make sure it’s safe and secure.
• Computer setting configuration to keep you safe
• Installation of all patches and updates to plug security holes
• Includes Norton Internet Security 2006
• Installation and configuration of Norton Internet Security 2006 for optimal security
DATA CLEANSING ------------------------- $69
Selling or donating your computer? Make sure your used computer is completely cleansed of any existing data or applications.
• Complete removal of any data to government specs via specialized software
• Attempt data rescue to ensure all data has been eliminated
• Clean computer inside and out


UPGRADES
Drive Installation – Add new drives for more capabilities - CD, DVD or HD storage
$29
Notebook Hard Drive Installation – Add new drives for more storage capacity
$39
Floppy / Storage Drive Installation – Backup your data to free-up your PC drive
$19
Internal Card Installation – Better sound, better video, better networking or better modem
$29
Memory Installation – Improve the speed of your computer applications
$19
Operating System Installation – Increase system stability and functionality
$79
PC Hard Drive Installation – Add new drives for more storage capacity
$39
Software Installation – Anti-virus, anti-spyware, imaging applications, office software
$29
System Customization – Personalize your new computer to fit your needs
$29
System Tune-up – Enhance your existing computer’s performance
$29
Video Card Installation – Improve the quality of your video for better performance
$39
MAINTENANCE
Computer Cleaning – Removal of dust and critters that can affect performance
$29
Data Migration – Transfer files from one technological device to another
$59
Data Backup – Get a fresh backup copy of your desktop computer
$79
Notebook Data Backup – Get a fresh backup copy of your notebook computer
$89
System Diagnostic – An Agent will find the problems you know about and the ones you don’t
$59
Operating System Service – If your Windows operating system isn’t working correctly
$79
Software Service – When an application isn’t working correctly (excludes OS service)
$39

 

IN-HOME / IN-OFFICE SERVICES
NEW COMPUTER SETUP
Standard Computer Setup – Installation and optimization of your new computer
$89
NETWORKING
Add A Computer To Your Network – Connect a new machine to your existing network
$99
Wireless Networking – Share your highspeed wireless internet on two PCs
$149
Additional PCs beyond the first two
$50
UPGRADES
Drive Installation – Add new drives for more capabilities - CD, DVD or HD storage
$89
Internal Card Installation – Better sound, improved video, faster networking
$89
Memory Installation – Improve the speed of your computer applications
$89
Operating System Installation – Increase system stability and functionality
$199
Software Installation – Anti-virus, anti-spyware, imaging applications, office software
$129
MAINTENANCE
Data Migration – Transfer files from one technological device to another
$199
On-Site Estimate – Come to your home or office and find the problem for you
$89
Operating System Service – If your Windows operating system isn’t working correctly
$199
Software Service – When an application isn’t working correctly (excludes OS service)
$159
Virus or Spyware Removal – We’ll clean out viruses or spyware in your system
$159

 

 

 

 

About J.C.JAY Computer
J.C.JAY Computer offers the highest quality PC Technical Support on the market today. Founded by business professionals to bring a corporate approach to home users, we provide superior service to our customers and offer a unique approach to home PC care. Our years of experience and commitment to excellence have made us the fastest growing home PC care provider in New York.

Founded by former corporate Service Professionals, J.C.JAY Computer brings the same high quality service that you expect in your office to your home. Why call a Fortune 500 Mega-Store or the high school kid living next door when you might get terrible service? A simple call to J.C.JAY Computer will get you the same service you expect at the office but in your own home.

We assign each of our customers a Service Tech who they can talk to every time they have a problem. No more calls to a Help Desk overseas to a person who does not even know what time zone you are in. When you call J.C.JAY Computer you can get someone who knows you and knows where your PCs are and is familiar with your setup. We have all wanted to ask the office IT guy if he will come to your home to fix something. Now all you have to do is call Home Computer Professionals and get your own “Home IT Person”!!

Leadership: At J.C.JAY Computer, you will receive the kind of quality and service you expect from a leader. Our company is committed to evolving as the needs or our customers change and as new opportunities are created in the market. You can rest assured that working with us you will enjoy the latest services, technology and developments in the industry.

Teamwork: We make it our responsibility to know you and your needs. We will work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and challenges.

Customer Relations: At J.C.JAY Computer, our highest priority is satisfied customers. You are important to us and you can expect us to go the extra mile for your business. Superior customer service is our hallmark. We are proud to serve you and will work hard to earn your business.

 

Contact J.C.JAY Computer

J.C.JAY Computer is committed to providing expert, reliable and convenient service for your home computers. Please contact our Support Center listed below for assistance. Your input is essential to our business. If you should have any questions or comments regarding our Services, Products or Web Site please contact us at one of the locations listed below.

Hours of Operation
Monday - Friday: 10:00 a.m. - 8:00 p.m. EST Saturday : 10:00 a.m. -6:00 p.m. EST Sunday: Closed
Headquaters
113-25A Queens Blvd. Forest Hills, NewYork 11375 TEL: 718-275-1062
Support
E-mail: jay@jcjaycomputer.com TEL: 718-275-1062
Location